Shipping policy

Delivery / Shipping In principle, delivery is made within three weeks from the date when the Customer receives confirmation of his/her order. Delivery dates and times are only binding if they are expressly confirmed as such by Plattfuss Vetriebs GmbH in writing. Delivery shall be conducted by a shipment service provider chosen by Plattfuss Vertriebs GmbH. The customer has to pay standard delivery costs which may depend on order value, and where it is shipped to.

Prices
(1) For customers ordering from EU states, the prices as given are the gross prices and include the statutory incidental taxes, in particular Value Added Tax. Postage and packing is charged for separately and shown separately in the invoice. The delivery address is definitive.
(2) For customers from outside the EU all stated prices are net prices. The delivery address is decisive. If, according to the statutory regulations, the goods are subject to sales taxes in the recipient country, then these shall be paid additionally upon receipt of the goods. Furthermore, the goods may be subject to import duties which the customer shall pay additionally upon receipt of the goods.
(3) The customer has to pay delivery and handling, which may depend on order value and the delivery location.
(4) Purchase price, along with delivery and handling charges are immediately payable, without deduction.